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We've been spending a great deal of time
thinking, debating and determining a new vision
for this company. It has been important to do
so. We have been crystal clear and united about
our strategies and purpose, it's amazing what
we've been able to create and accomplish. But we
were resolute in keeping the dialog free-flowing
and candid. And we don't think what resulted -
broad, enthusiastic, grass-roots consensus -
could have been obtained in any other way.
These values were attained from the employees
who were thoughtful and passionate about the
company they want to be a part of. They were
also brutally honest. In the end, employees are
determined that our actions will be driven by
these values:
- Dedication to every client's success
- Innovation that matters, for our company and for the clients
- Trust and personal responsibility in all relationships
Our values have touched on a number of things
relating to clients and innovation, values of
trust and personal responsibility are being
managed just as seriously - from changes in how
we measure and reward performance.
It is empowering, and we think that's much
healthier. Rather than burden our people with
excessive controls, we trust them to make
decisions and to act based on values - values
they themselves shaped.
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